Skip to main content

Describe a very difficult task that you succeeded in doing

IELTS Cue Card/ Candidate Task Card 386 with Model Answer:

Describe a very difficult task that you succeeded in doing as part of your work or studies.

You should say:
  • what task you did
  • why this task was very difficult
  • how you worked on this task
and explain how you felt when you had successfully completed this task.

[You will have to talk about the topic for one to two minutes. You have one minute to think about what you are going to say. You can make some notes to help you if you wish.]


Model Answer:

Well, this difficult task, I am talking about, may not sound like a “difficult” task at all to many, but as far I am concerned, saying “no” to a very good customer for the sake of saving some money for my previous company was one of the most difficult tasks at work that I had ever had to deal with.

Anyway, to give you a bit more details, I used to work as a Senior Customer Relation Manager for a big retail clothing outlet in my country in the past. Everything was great about that previous company of mine except that it would change the price tags on its clothes fairly regularly. Of course, this changing of price tags wouldn’t really be much of an issue if the junior staffs were always careful enough to get rid of the wrong price tags. But, unfortunately, the junior staffs would fail to do so once in a while, and as a result, I would sometimes need to offer an explanation as to why my store was charging a higher price for an item even though, it had a cheaper price tag. This would lead to some unpleasant arguments with my customers as I would need to say “no” to the cheaper price. Needless to say, it was a very difficult situation for me as it was a matter of “credibility” issue for me and my company.

But, then, slowly but surely, I learned to talk firmly to the customers, explaining to them about the policies and practices of my company in rational and understandable terms so that they would never question our credibility and business ethics. My polite but firm talk finally helped me and my company gain back the trust of customers.  

Anyway, after succeeding in handling that ongoing difficult task, I felt really relieved. I also felt the virtue of polite and calm conversation as it were these two things that finally helped me take care of such a difficult task without anybody’s help.

Comments

Post a Comment

Popular posts from this blog

Person in your family who you most admire

IELTS Cue Card Question 10 With Model Answer: Describe the person in your family who you most admire. You should say: what his/her relationship is to you what s/he has done in your life what s/he does now and explain why you admire this person so much. [You will have to talk about the topic for 1 to 2 minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.] Model Answer 1: 'Family' is the most precious thing for everyone. One cannot live without a family, and even if we notice deeply, we could see that familial bonding is also found among animals. Thus, the importance of having a family cannot be ignored to live on the planet. A family is a place where anyone could expect to get anything without the promise of return in exchange. In my family, I admire my father most. He is the key person in our family and maintains the family in a solid way. He is my hero in my life. My father is truly an a

Describe your family

IELTS Cue Card Question 44 With Model Answer:  Describe your family. You should say:  how many family members your family has what they do how close you are and explain why your family is important to you. [You will have to talk about the topic for one to two minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.] Model Answer 1: A family is the most important place for any individual and it is considered as the root of people. Without a family, one cannot have a decent and happy life. I also live in a family consisting of several members.

A house/ apartment that someone you know lives in

IELTS Cue Card/ Candidate Task Card 174 with Model Answer: Describe a house/apartment that someone you know lives in. You should say: whose house/apartment this is where the house/apartment is what it looks like inside and explain what you like or dislike about this person’s house/apartment.   [You will have to talk about the topic for one to two minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.] Model Answer 1: My maternal uncle lives in a large house in Noida, in India. The house is considered as one of the splendid edifices of the modern architecture in his locality.

Time you and your friend had a disagreement

IELTS Cue Card Question 15 With Model Answer: Describe a time that you and your friend had a disagreement. You should say: when this happened who you disagreed with what you and your friend argued about and if you two solved the disagreement in the end. [You will have to talk about the topic for one to two minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.] Model Answer 1: When I was a teen of 17 years old, I used to make friends more due to my extrovert nature. But unfortunately, I also had the most misunderstanding with them. However, I have not lost any of my friends for the disagreements. Once I bought few novels to read in my leisure hours during the summer vacation of the college. During the vacation, one evening two of my college friends reached my home. After having some chats, one of them started looking at my library that I have built since my childhood (I love reading books from my