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Problem a friend had and you solved

IELTS Cue Card/ Candidate Task Card 354 with Model Answer: Describe a problem that a friend of yours had and you solved it. You should say: what type of problem it was who have had this problem how you knew about it and explain how you solved it. [You will have to talk about the topic for one to two minutes. You have one minute to think about what you are going to say. You can make some notes to help you if you wish.] Model Answer 1:   I wouldn’t exactly like to call “Shaun Lee”, my friend, a “computer illiterate” person, but that’s exactly how he acts sometimes. But, that doesn’t prevent him from using his newly-bought laptop computer 24/7, no matter how “clueless” he sounds at times when he faces any problems with his computer. So, it happened again. Shaun Lee “very successfully” had managed to shut down his laptop again by attracting some “virus”. Of course, this kind of “abrupt shut down” had already taken place a number of times in the past as he made it almost a