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Describe a website you have bought something from

IELTS Cue Card/ Candidate Task Card 494 with Model Answer:

Describe a website you have bought something from.

You should say:
  • what the website is
  • what you bought from this website
  • how satisfied you were with what you bought
and explain what you liked and disliked about using this website.

[You will have to talk about the topic for one to two minutes. You have one minute to think about what you are going to say. You can make some notes to help you if you wish.]


Model Answer:

Introduction:
Thank you very much for allowing me the time and the opportunity to talk about an eCommerce website from which I have purchased something. For this topic, I will share with you what website it is, what I bought from there, how satisfied I was with the product and how was my experience of using and navigating this website.

what the website is:
Well, to begin with, the website from which I made this purchase is called eBay and the full address of this website is www.ebay.com. I think eBay is one of the most popular eCommerce websites in the world and needs little to no introduction. Owned by eBay Inc., this multination American eCommerce platform came into existence in 1995 and became a notable success story in the internet and eCommerce domains. It is a multibillion-dollar business with operations in over 32 countries, and it has more than 14 thousand employees and millions of users. eBay facilitates business-to-consumer, consumer-to-consumer, and business-to-business sales through their website.

what you bought from this website:
As for what I purchased from this website? Well, I often buy things from this website. The thing that I have in my mind and which I am talking about is a "vacuum cleaner" from the brand Panasonic. I purchased that product about a year ago when I needed a new vacuum cleaner urgently.

how satisfied you were with what you bought:
I was extremely satisfied with that purchase because the product quality was excellent, and I got a hefty discount on my transaction. So I got a great quality product at a reduced price. What more can I expect as a consumer?

and explain what you liked and disliked about using this website:
What I liked and disliked about using this website? Well, during this time, the experience was satisfying and smooth. All I had to do is visit their website, navigate to the product category and then choose the product that I needed before checking out and paying for it online. It took me around 20 minutes to decide on the product, and then just 5 minutes to do the rest. Overall, this is a great website with excellent navigation features, rich and extensive search options, seamless checkout features and secured payment options. If there is one thing that I did not and do not like about using this website is that it shows too many products as a cross-selling feature or as similar products which often confuses me. I believe many other people like me also find this feature a bit problematic.
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