Skip to main content

Occasion when you received good service from a company

IELTS Cue Card/ Candidate Task Card 337 with Model Answer:

Describe an occasion when you received good service from a company or a shop.

You should say:
  • who provided this service
  • what service it was
  • when you received this service
and explain how you felt about it.

[You will have to talk about the topic for one to two minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.]

Model Answer:

I received excellent service from "Citimart" in Ho Chi Minh City in Vietnam a few months ago and I would like to talk about it. I went there to purchase a gift marking the upcoming birthday of my daughter. The service that I received in this store was exceptional.

I was looking for a great birthday present for my daughter in Citimart, but I did not know what type of gift item to buy for her. So, I was looking for something randomly once I was in the shop. A salesgirl approached me and politely asked if I needed her assistance. When I said "yes", she started showing me different items while also explaining the origin, use and price of the products. By the way, before showing any gift item, she asked me about my daughter's age, preference and expectations which was very professional in my opinion. Besides, she was very helpful, cordial and patient. But to my surprise, the store manager also came to me after a while and showed me some good gift items after inquiring about my daughter's age and preference.

It was in the middle of the last year, possibly, between 14th to 17th July, nearly a week before my daughter's birthday who was turning to seven last year.

I was impressed by the support the salesperson and the manager offered. They both showed the utmost professionalism, salesmanship, and care which I really liked about this store. The manager even offered me a discount when I checked out. With their help, I had been able to pick a perfect gift for my daughter and I really felt good about the service.

 

Idea generation for this Cue Card topic:  

"Describe an occasion when you received good service from a company or a shop." 

1. I wanted to prepare some food items marking the birthday of my daughter here in Munich. But I could not cook many food items due to the time constrain and my lack of expertise in cooking. So, I took help from a professional chef. The chef rendered a great service. I sought help from a professional chef service providing company. It was a nice experience for me.

2. My baby boy is only one year old and he needs diapers every month. I contacted a home delivery service to deliver diapers on a certain date of the month. They have been rendering an excellent service for the last twelve months of so. They did not miss a date. And often they provide some small gifts for my baby too. This is an exceptional experience. I like their service very much.

3. Greece, as a travel destination, is awesome if you have the right tour company to give you the service. I had a chance to take service from a local tourism company when I travelled to Greece. They came with the mind-blowing service. The guide showed me all the historical and beautiful places. I was truly happy with their service.

4. I was truly frustrated when I lost my dog a couple of years ago. After a few days' futile search, I hired a professional investigating agency for finding my dog. They found my dog and I must say they gave me a great service for the money I paid them. The investigators proved their worth and found my pet within a couple of days.

Labels:

Popular posts from this blog

Describe a shop that recently opened in your hometown

IELTS Cue Card/Candidate Task Card 348 with Model Answer: Describe a shop that recently opened in your hometown/area. You should say: what type of shop it is what type of people go there what it sells and explain whether you will shop there or not. [You will have to talk about the topic for one to two minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.] Model Answer 1: I live in a rather small town. So, whenever there is a new opening of anything or any new activities in my little old town, I come to know about them one way or another. Today, I would like to talk about one such new opening of a new shop in my area. It is a “super shop” (some people would prefer to call it a “grocery store”), a self-service store, offering a wide variety of food and household items, organized into different departments. They named the shop “At your service” which has an opening hour from 7 am to 11 pm. I would consider
Read more

Person in your family who you most admire

IELTS Cue Card/ Candidate Task Card 10 With Model Answer: Describe the person in your family who you most admire. You should say: what his/her relationship is with you what he/she has done in your life what he/she does now and explain why you admire this person the most. [You will have to talk about the topic for 1 to 2 minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.] Model Answer 1: My mother is the person in my family whom I most admire. She is not only my mother but also my role model and best friend. I would like to thank you for this excellent topic that enables me to talk about the person I love and admire the most. My mother has done many things in my life that have made me admire her. Firstly, she has always been there for me, no matter what. Whenever I am going through a difficult time, she listens to me and offers advice or support. Additionally, my mother has always encouraged me to pu
Read more

Describe a place you would like to visit

IELTS Cue Card Question 166 with Model Answer: Describe a place you would like to visit. You should say: where it is what the main attractions are how you know this place and explain why you want to visit this place.   [You will have to talk about the topic for one to two minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.] Model Answer 1: Travelling in historical places always helps expand the realm of knowledge. In fact, this is the way to gain real-life knowledge. So, I love travelling and would like to visit the Great Pyramid of Giza in Egypt.
Read more

Describe a journey that you remember well

IELTS Cue Card Question 12 With Model Answer: Describe a journey [e.g. by car, plane, boat] that you remember well. You should say: where you went how you travelled why you went on the journey and explain why you remember this journey well. [You will have to talk about the topic for 1 to 2 minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.] Model Answer 1: A journey is always pleasant to me. It not only gives us entertainment, it is helpful to teach over different unknown issues as well. The most important benefit of travelling is the excellent opportunity to gather knowledge. The knowledge earned in first hand experienced cannot be found on books or any other place. So, people like to travel and it a trend for a long past. But sometimes the journeys are not pleasant and the travellers have to undergo different unexpected situation during the trips.
Read more