Skip to main content

A decision to go against your manager at work

IELTS Cue Card/ Candidate Task Card 277 with Model Answer:

Talk about a moment when you had to make a decision to go against your manager at work.

You should say:
  • what your decision was about
  • why you had to make the decision
  • how you felt after that
and explain what the outcome of this was.

[You will have to talk about the topic for one to two minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.]

Model Answer 1:
I am an undergraduate student and a part-time worker at a local coffee shop. I always try to abide by the rules and regulations of the shop but recently I disobeyed the order from my manager. I am happy to have a chance of describing the event here.

I decided not to take the bill from a customer based on some special circumstances. But it was against the norms of the shop. Each of the clients had to pay their own bills and we took cash only. I decided not to take the bill as the customer had no money with him. He told me that he had left his wallet at home. So, he asked me if there are any chances to pay the bill later. Though there are no such practices, I decided to allow him. In fact, I knew him for long and wanted to do him this favour as he was really in distress.

When I went him with his bill, he searched his pocket and found the wallet was missing. Later, he made a phone call to his home and became assured that it was not a pickpocket rather he left the wallet at home amid his rush. So, he benevolently asked me to do this favour. Initially, I was perplexed what to do in such situation. I never experienced such situations before. So, I could not decide what to do. But later, I thought that this was really a troublesome situation for the gentleman. I had chances to create a scene there and I would have done that if the man was someone else other than him. He was a regular customer and often came to the shop to take coffee and snacks. So, I decided to allow him the chance of paying later though credit is not allowed by the authority.

When the man was told that it was okay to pay later, he felt relieved. In fact, it was a kind of relief from getting disgraced by the authority. So, I felt a sense of deep satisfaction inside my mind. He was also grateful and pledged to pay the bill as soon as possible for him. But the positive feelings that I felt inside was priceless. I have never felt so good before. It was a kind of good deed for me. So, I praised myself highly marking this event. The man also showed his gratitude to me later when he came back to pay the bill. But it was the manager who could not feel good at this. In fact, he was the man of a cruel nature. And he took every cent from the clients and did not allow any credits to them.

This was an exciting event for me. But I was worried inside lest I lose my job for disobeying the manager. The manager asked the man to deposit something valuable with him and the deposited item will be returned when he pays the money. I interfered in the issue as the amount was a small one. I politely asked the manager to let the man go and not to create any trouble. Also, I said that we should believe people and it was a kind of investment that will increase our reputation in the market. Finally, everything went fine. The man paid the due amount and praised me. On the other side, the manager was also happy with the event when he got paid.

Popular posts from this blog

Describe a useful plant you know about

IELTS Cue Card/ Candidate Task Card 340 with Model Answer:
Describe a useful plant you know about.You should say:
what it iswhere it is availablewhat it looks likeand explain how this plant is useful.

[You will have to talk about the topic for one to two minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.]

Model Answer 1: Tulsi (also known as holy basil) is one of the most common plants in India and it is used for various purposes. It is also known as the queen of herbs and is also popular for its healing properties. This is a kind of herbal plant and comes with a huge number of advantages and even people, these days, have this plant in their homes. They use the plant leaves to cure the usual diseases and health disorders. I think this is a great cue card topic for me and I will answer the remaining questions happily. Thank you for this opportunity to let me talk about a useful plant.

A change that will improve your local area

IELTS Cue Card Question 13 With Model Answer:
Describe a change that will improve your local area.You should say:
what it ishow the change would workwhat kinds of problems the change will solveand describe how it would improve your local area.

[You will have to talk about the topic for 1 to 2 minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.]


Model Answer 1: Transportation is the most important mode of communication and if the roads are not well constructed, the entire transportation process gets spoiled and development process is hampered.

The main highway of our locality was built around 15 to 20 years ago and it has connected the locality with the main city which is about 20 kilometres away from the countryside we are living in. But now it is almost ruined and there are ditches across the road that has made the road bumpy. When it rains, the rain waters clog on the centre of the road and make it muddy.

Describe a journey that you remember well

IELTS Cue Card Question 12 With Model Answer:
Describe a journey that you remember well.You should say:
where you wenthow you travelledwhy you went on the journeyand explain why you remember this journey well.

[You will have to talk about the topic for 1 to 2 minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.]


Model Answer 1: A journey is always pleasant to me. It not only gives us entertainment, it is helpful to teach over different unknown issues as well. The most important benefit of travelling is the excellent opportunity to gather knowledge. The knowledge earned in first hand experienced cannot be found on books or any other place. So, people like to travel and it a trend for a long past. But sometimes the journeys are not pleasant and the travellers have to undergo different unexpected situation during the trips.

Describe a historical place you have been to

IELTS Cue Card Question 141 with Model Answer:
Describe a historical place you have been to.You should say:
what kind of place it iswhat it looks likewhere it isand explain how the place is related to history.

[You will have to talk about the topic for one to two minutes. You have one minute to think about what you're going to say. You can make some notes to help you if you wish.]

Model Answer 1: The Taj Mahal, located in Agra, India, is one of the wonders of the world and symbolises love of Mughal emperor Shah Jahan to his wife Arjumand Banu Begum, commonly termed as Mumtaz Mahal. This is a unique building in the world that has gained attention from the global travellers and I went there in last year as a team member of German Cultural Affairs.